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Terms and Conditions


Last Updated: [13-02-2025]

Welcome to 11 Web Host (“11 Web Host”, “we”, “us”, “our”, or “the company”). These Terms and Conditions (“Terms”, “Agreement”) govern the use of our website 11webhost.com (the “Site”) and the hosting services we provide (the “Services”). By using our Services or visiting the Site, you (“you”, “your”, or “Customer”) agree to comply with and be bound by these Terms and Conditions.

1. Acceptance of Terms

By accessing or using the services of 11 Web Host, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies or guidelines that may apply to specific services or features of the Site. If you do not agree to these Terms, you must not use our services.

2. Services Provided

11 Web Host offers a variety of web hosting solutions, including but not limited to:

  • Shared Hosting
  • VPS Hosting
  • Dedicated Hosting
  • Domain Registration
  • SSL Certificates
  • Website Builder
  • Managed WordPress Hosting

These services are subject to availability, and we reserve the right to modify, suspend, or discontinue any service at any time, with or without notice.

3. Account Registration and Security

To access certain features of our Services, you may be required to create an account with us. You agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain and promptly update your account information to keep it accurate.
  • Be responsible for maintaining the confidentiality of your login credentials and account details.
  • Notify us immediately if you suspect any unauthorized access to your account.

You are solely responsible for all activities that occur under your account, including any content that is uploaded or published.

4. Use of Services

You agree to use our Services only for lawful purposes and in compliance with all applicable laws, regulations, and the rights of third parties. You agree not to:

  • Use the Services to upload, transmit, or store any unlawful, harmful, or abusive content.
  • Engage in activities that may damage, disrupt, or interfere with the operation of the Site or Services.
  • Violate the intellectual property rights of others.
  • Use the Services for spam, phishing, or other malicious activities.

We reserve the right to suspend or terminate your account if we determine that you have violated these Terms.

5. Payment and Billing

By subscribing to any of our hosting plans, you agree to pay all fees associated with your account. Payments are due on the billing cycle as specified during registration. Prices for our Services may change, and we will notify you of any price adjustments prior to the renewal of your service.

Billing and Payment Terms:

  • All payments are non-refundable unless explicitly stated otherwise.
  • We accept payments via credit card, PayPal, and other methods as specified on the Site.
  • Invoices are sent monthly, quarterly, or annually depending on your subscription.
  • Late payments may result in suspension of your hosting services.

6. Refund Policy

We offer a [30-day] money-back guarantee for new customers who are not satisfied with our services. To be eligible for a refund, you must request cancellation within 30 days of your initial payment. This refund policy does not apply to domain registrations, SSL certificates, or additional services.

7. Cancellations and Termination

You can cancel your account at any time by submitting a cancellation request through our support system. Upon cancellation, you will no longer have access to our Services, and all data associated with your account may be permanently deleted.

We reserve the right to suspend or terminate your account if:

  • You violate these Terms and Conditions.
  • You engage in fraudulent or illegal activities.
  • You fail to make timely payments for your hosting plan.

Upon termination, we are not obligated to return any fees or payments made, except where required by law.

8. Data Security and Backup

We take reasonable measures to protect your data, but 11 Web Host does not guarantee that data loss will never occur. You are responsible for maintaining your own backups of your website and data. We recommend setting up regular backups and securely storing your own copies.

9. Intellectual Property

All content on the Site, including text, graphics, logos, and software, is the property of 11 Web Host or its content suppliers and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our written consent.

10. Limitation of Liability

To the fullest extent permitted by law, 11 Web Host shall not be liable for any damages, losses, or expenses arising from:

  • Use or inability to use our Services.
  • Data loss or damage.
  • Suspension or termination of services.

Our liability to you is limited to the amount you paid for the Services in the last 30 days prior to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless 11 Web Host, its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, or expenses arising out of your use of our Services, violation of these Terms, or infringement of any third-party rights.

12. Privacy Policy

We respect your privacy and are committed to protecting the personal information you share with us. Our Privacy Policy outlines how we collect, use, and protect your information. By using our Services, you consent to the practices described in our Privacy Policy.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which 11 Web Host operates. Any disputes will be resolved through binding arbitration, and you consent to the exclusive jurisdiction and venue of the courts located in [Insert Jurisdiction].

14. Modifications to the Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting the updated Terms on our Site. It is your responsibility to review these Terms regularly to stay informed of any changes.

15. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

Email: [email protected]
Phone: [+91 98550 85241]
Address: [Samana, Punjab, Dis Patiala, 147101]

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